Independent Repair Shops For Mercedes Benz – Mercedes-Benz is certainly one of the biggest names in the business of automotive manufacturing. They have been pioneering and making some of the finest luxury automobiles for some time now. And being the paragon of premium automobile manufacturer means that they tend to introduce more experimental novelty technology that is sophisticated entirely by nature, which may translate to more frequent repairs.
With that said, you may think that a complex car needs factory trained technicians to diagnose and mend, which means going to the dealers. And while that might be the better approach if we’re talking about a Mercedes that’s still under warranty, what if I told you that there are plenty of independent repair shops for Mercedes Benz models that are plenty competent, if not more so than the dealers? There are reasons why you might want to stick with independent repair shops for Mercedes-Benz rather than the dealers, and here are 5 of them here.
Lower Repair Bills
There’s no way around it, Mercedes-Benz demands a hefty sum for their time, and that’s to pay for all of the processes plus getting their trained technicians to sort out one single car. It’s arguable whether if the amount of money you’re forking over is worth it or not, but that’s what they charge.
Therefore, by sticking with independent repair shops for Mercedes-Benz cars, it’s not quite an international effort to document everything, you aren’t paying for factory trained expertise, and most importantly they don’t emphasize solely on genuine original factory parts stamped with the star. OEM parts that are essentially identical may cost less than half as much as original parts.
Flexibility
The other great thing about independent workshops is the fact that they are allowed to be more flexible with how they approach your vehicle. They aren’t dead set on original Mercedes parts. In lieu of ‘original is the best’, they might instead use aftermarket parts that perform as well, if not better than the original. Independent repair shops can offer a list of options for you to adapt to your budget.
Other than that, independent workshops also work with a varied range of operating fluids from a variety of aftermarket manufacturers, so you’re not being charged the manufacturer premium even though it will work just fine.
Human Interaction
When you’re working with a dealer, especially a massive one with a high throughput after-sales service department, you will be just another customer to the dealer, even if you own a Mercedes-Benz. Unless you’re an extremely important client with considerable influence, they just want to get your car in and out as fast as possible, while offering extra services that you don’t necessarily need by the script. You’ll also rarely get to interact with the technician actually wrenching on your car because the service advisor is the middleman in between.
However, with an independent shop, it’s straightforward. There are no after-sales service department. You step in, talk with the person-in-charge, then they try to accommodate your requests as long as it’s reasonable. You may also communicate directly with your technician, and you will eventually recognize the workshop personnel by name.
Loyalty
Pertaining to what is stated above, for any independent repair shops, customer loyalty is imperative. Rather than dealers who know they’re locking you in via new car warranty, independent repair shops for Mercedes-Benz realizes that new customers are hard to come by, so they must work to maintain an ardent fanbase. They have no new car sales to rely on, so it’s all about preserving the regulars. You can bet that independent shops can offer a service easily on par with what the dealers provide, and even far surpass the dealers.
Versatility
Mercedes-Benz cars are complex to diagnose, therefore their dealers will have technicians that essentially listens and waits for instructions from their experts that try to diagnose issues without even touching your car. They’re also used to identifying patterns and making repairs according to known issues.
With that said, when you’re bringing in an Mercedes-Benz with a tricky fault, what you’re going to need is an ace diagnostician to work on your car. It’s not to say that dealers don’t have competent diagnostician, but independent repair shops will have a diagnostician that’s used to dealing with an eclectic range of problems.
Here are just a few reasons why you might want to bring your Car to an independent repair shop for Mercedes-Benz, rather than defaulting to the dealer next time around. While you might argue with some of the points above, I’m here to clarify that dealers might not be the best answer, even for your costly Mercedes.